How CIOs Can Improve Critical QA and Testing- Valutrics

Organizations are facing an assortment of quality assurance and testing challenges throughout a broad range of key, business-driving assessment areas, according to a recent survey from Capgemini/Sogeti and Hewlett Packard Enterprise. The accompanying “World Quality Report 2016-17” indicates that enterprises pursue QA/testing with intentions of boosting security, obtaining better software solutions and enhancing the customer experience. But the inherent struggles are many. The inability to come up with the right processes and methods to test mobile and multi-channel apps, for example, is a growing concern. CIOs and their IT managers also face difficulties in testing their agile development, especially with respect to evaluating teams at the inception phase or “sprint” planning stage. In addition, there are lingering challenges in testing customer experiences for multi-channel apps and IoT deployment. “There has been a shift toward a focus on how QA and testing can improve business outcomes, such as customer experience, revenue growth and uninterrupted business operations,” according to the report. “It is no longer simply about getting a product or service to market quickly and with as few defects as possible. Instead, it is about transparent risk profiling and the shifting … of quality responsibilities, along with upgrading critical QA enablement components, such as test data, test environments and test network. Together, these will drive effective decision-making and deliver business results.” An estimated 1,600 global execs took part in the research.